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Frequently Asked Questions

Below are some of the most common questions from patients.

For any questions not answered, please use our Contact us page.

How can I be seen by HealthHarmonie?


Your condition must be assessed by your GP or Optometrist before we can see you. Your GP or Optometrist may refer you to us if we're commissioned to treat your condition within your local area. You can ask for further advice at your initial GP appointment.




What services do you provide?


To view all our services, click here




How will we contact you?


Once your referral has been received you will receive a letter from HealthHarmonie. You may contact HealthHarmonie to arrange an appointment. However HealthHarmonie will contact you directly to arrange your appointment within four working days of us receiving your referral. You will receive a letter confirming your appointment and an SMS reminder the day before your appointment.





General

 

Can I attend on my period?


For Gynaecology related treatments or pelvic ultrasound scans you can attend while on your period. We understand you may not be comfortable with this and if you want to change your appointment, please call our team: 0121 454 7779

For some procedures we cannot do when you are on your period, this will be discussed at your appointment.




Will my appointment be painful?


Depending on your procedure or examination, you may have some discomfort, but it should not be painful. If you do experience pain, please inform your consultant




Can I return to work after my appointment?


Yes you should be fine to return to work after your appointment.





 

Appointment

 

Dermatology

Does the procedure hurt?


Most of our minor surgical procedures are performed using local anaesthetic. This is an injection that is given at the site of the procedure. The injection may sting at first, but this will ease, and all you will feel is a sensation of pressure.

If at any point you feel pain, tell your surgeon straight away.




How should I take care of my wound?


After your operation, the nurse will dress your wound. The dressing should be left on for at least 24 hours (or longer if specified by your nurse). Keep the wound clean and dry to reduce the risk of infection.




Will it leave a scar?


All minor Surgery will leave a small scar. Our surgeons will do their best to keep the scarring to a minimal, however, scarring will vary from person to person. If you are concerned about this, please speak to your surgeon and they can provide further information




How long does local anaesthetic last for?


Local anaesthetic usually lasts a few hours. Once it starts to wear off, your wound may begin to feel uncomfortable or slightly painful. We recommend over the counter pain relief such as paracetamol.




Will I require stiches?


Most of our procedures will require stiches. We use dissolvable or removable ones. You will receive information at your appointment about which stiches you will recieve and how they should be removed.




Can I return to work after my appointment?


Dependent on how you feel you may wish to have sometime off work especially is you have a physical job





Gynaecology

 

Can I attend on my period?


For Gynaecology related treatments or pelvic ultrasound scans you can attend while on your period. We understand you may not be comfortable with this and if you want to change your appointment, please call our team: 0121 454 7779

For some procedures we cannot do when you are on your period, this will be discussed at your appointment.




Will my appointment be painful?


Depending on your procedure or examination, you may have some discomfort, but it should not be painful. If you do experience pain, please inform your consultant




Can I return to work after my appointment?


Yes you should be fine to return to work after your appointment.





 

Ophthalmology 

Will I test my eyesight at the appointment?


We do vision testing; this is not the same as a detailed eye test. You should still attend regular eye testing even if you are still under our care.




Do I need to bring my regular glasses?


Yes, please bring your regular glasses to your appointment




Can I drive to my appointment?


We do not advise you drive yourself to your appointment as you may have dilating eyedrops which can affect your vision for a few hours.





 

Minor Surgery 

Does the procedure hurt?


Most of our minor surgical procedures are performed using local anaesthetic. This is an injection that is given at the site of the procedure. The injection may sting at first, but this will ease, and all you will feel is a sensation of pressure.

If at any point you feel pain, tell your surgeon straight away.




How should I take care of my wound?


After your operation, the nurse will dress your wound. The dressing should be left on for at least 24 hours (or longer if specified by your nurse). Keep the wound clean and dry to reduce the risk of infection.




Will it leave a scar?


All minor Surgery will leave a small scar. Our surgeons will do their best to keep the scarring to a minimal, however, scarring will vary from person to person. If you are concerned about this, please speak to your surgeon and they can provide further information




How long does local anaesthetic last for?


Local anaesthetic usually lasts a few hours. Once it starts to wear off, your wound may begin to feel uncomfortable or slightly painful. We recommend over the counter pain relief such as paracetamol.




Will I require stiches?


Most of our procedures will require stiches. We use dissolvable or removable ones. You will receive information at your appointment about which stiches you will recieve and how they should be removed.




Can I return to work after my appointment?


Dependent on how you feel you may wish to have sometime off work especially is you have a physical job





 

Ultrasound

How can I be seen by HealthHarmonie?


Your condition must be assessed by your GP or Optometrist before we can see you. Your GP or Optometrist may refer you to us if we're commissioned to treat your condition within your local area. You can ask for further advice at your initial GP appointment.




What services do you provide?


To view all our services, click here




How will we contact you?


Once your referral has been received you will receive a letter from HealthHarmonie. You may contact HealthHarmonie to arrange an appointment. However HealthHarmonie will contact you directly to arrange your appointment within four working days of us receiving your referral. You will receive a letter confirming your appointment and an SMS reminder the day before your appointment.





Can't Find The Right Answer?

Call us on 0121 454 7779 to speak to someone or visit our contact us page