Back Office Manager
Hello, I’m Rosie and I’m our Back Office Manager. I have been with the organisation since 2017.
As the Back Office Manager, I’m responsible for coordinating the processes occurring as the patient leaves our care. My team ensure that the outcome report is issued to the patient’s GP in a timely manner and that an onward referral is made where necessary. We work together as a team to ensure the best care for the patient and deal with results, triage and the confirming of appointment attendance. We regularly communicate with our consultants and help resolve queries directed though the GP telephone line.
I studied at Cardiff University before joining HealthHarmonie, completing a degree in Mathematics.